Cart
0
Orders
Below are some of are common questions about orders
How do I track my order status?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time. You can also log into your account to view your current order status.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact our support team within 1 hour of placing it, and we will do our best to accommodate your request.
What should I do if I haven't received my order confirmation email?
First, check your spam/junk folder. If you still don't see it, please verify that the email address provided during checkout was correct. If needed, contact us at support and we will re-send your confirmation.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
No, currently we only ship within the UK. We do not offer international shipping at this moment.
When will my order be shipped?
Orders placed on weekdays are processed and shipped within 24 hours. Any orders placed over the weekend will be dispatched on the next working day.
What is your return policy?
We offer a hassle-free 90-day return policy. If you are not satisfied with your purchase, you can return it within 90 days of delivery for a full refund or exchange.
How long will it take until I receive my order?
Once dispatched, standard delivery usually takes 5 to 7 business days to reach your address.